This week, we're excited to share a detailed preview of several of our most comprehensive features of the ConferenceManager. The Sonexis Operator Console has long helped assist administrators to manage and troubleshoot conferences in real time, among many other functions and applications. Keep reading for highlights of the many updates coming to your Operator Console! [Read more...]
Efficiency and Peace-of-Mind at Your Fingertips
The Operator Console is a powerful tool used by many industries for the purpose of call management, support and security. It provides a graphical interface through which designated operators or administrators can view and manage active conferences system wide. Those with access to the Operator Console have the ability to screen calls as they come in, enter any active conference to provide support, move attendees between conferences, disconnect unwanted connections, and much more. Using built-in dial pad commands, a conference host can alert the operator of needed assistance simply by dialing *00, triggering a visual and audible alert from the console interface. Keep reading to see some specific areas in which the Operator Console has made an impact.
Sonexis Transfer Center Application
How does your hospital communicate when a patient needs admitted or transferred from one unit or facility to another?
Sonexis Technology offers an unparalleled solution for hospital Transfer Centers (AKA Patient Placement) with an extended application of our one-call contact solution. Allowing nurses and trained coordination staff to collaborate efficiently, Sonexis Transfer Center provides a reliable alternative to outdated systems and procedures, making patient admittance and transfers a seamless part of daily hospital workflow.
Improved Call Security & Support
One feature that companies often worry they’ll lose when deciding to own their conferencing solution is operator assistance. Professionalism is a key factor in hosting a successful conference. Allowing a single operator to have control of active conferences not only adds an extra layer of professionalism and functionality, but it also allows conference participants to focus on what they’re there for: collaborating. Companies don’t have to sacrifice this necessary benefit when they choose to own a conferencing solution.
Introducing Sonexis Operator Console
The new Sonexis Operator Console is a tool for any company or organization who wants an additional level of features, functionality and professionalism. As a cost savings measure, instead of outsourcing important operator assisted or managed calls, you can now have someone take on that operator role internally at your organization. This robust application is great for universities who want to provide a simple to use distance learning vehicle, any healthcare facility that wants to increase productivity in their transfer center and any organization with high-touch conference call requirements.