Experience superior call management by upgrading your ConferenceManager™2 system to include the Operator Console. Adding the Operator Console to your Sonexis system is simple and affordable. With a rich feature-set and easy to use interface, the Operator Console is the perfect tool to add a new level of control to your next conference, providing full conference management of live, scheduled and ad-hoc calls. [Read more...]
Sonexis has long been a reliable provider of conferencing solutions for the enterprise and while our base-line capabilities cater to day-to-day conferencing activities within the enterprise, they certainly do not stop there. Sonexis ConferenceManager2 is a powerful tool built for reliability, security, and easy and effective management. For this reason, Sonexis confidently provides this platform for Executive Conferencing Call Management and Support. [Read more...]
This week, we're excited to share a detailed preview of several of our most comprehensive features of the ConferenceManager. The Sonexis Operator Console has long helped assist administrators to manage and troubleshoot conferences in real time, among many other functions and applications. Keep reading for highlights of the many updates coming to your Operator Console! [Read more...]
Efficiency and Peace-of-Mind at Your Fingertips
The Operator Console is a powerful tool used by many industries for the purpose of call management, support and security. It provides a graphical interface through which designated operators or administrators can view and manage active conferences system wide. Those with access to the Operator Console have the ability to screen calls as they come in, enter any active conference to provide support, move attendees between conferences, disconnect unwanted connections, and much more. Using built-in dial pad commands, a conference host can alert the operator of needed assistance simply by dialing *00, triggering a visual and audible alert from the console interface. Keep reading to see some specific areas in which the Operator Console has made an impact.