Managed Cloud Services with Sonexis
In today’s environment, it is hard to make it through the day without using the cloud. The cloud is a useful tool that is heavily relied upon by businesses and consumers for a wide range of day-to-day needs. In many cases, businesses are pushing to move most of their data and traffic into cloud environments as a way to simplify service. This is no different within the space of collaboration and conferencing. That being said, there are still some important questions we have to consider when it comes to conferencing and the cloud; Based on usage and resources, what type of cloud service best fits my needs? Is it cost-effective? Is it secure?
When most people think of cloud conferencing, they most likely think of their hosted service provider or free conferencing service. Though, those are two of the most common options when it comes to cloud conferencing, they are not the only ones. While Sonexis does offer a traditional hosted service option within our cloud environment, we also provide a private cloud option to our customers through our Managed Services Offer (MSO). With our MSO customers are able to own a solution that is housed and managed by Sonexis. So, what makes someone a good candidate for an MSO solution?
- Are most of your conferencing participants external?
- Do you have a small or outsourced IT/Telecom team with minimal bandwidth to manage new systems?
- Do you discuss confidential or sensitive material on your conferences?
- Are you tired of paying additional fees for USF or standard features?
- Would you prefer to easily change and manage your conferencing system without forms from your service provider?
- Would you like to have full control of your platform (reporting, user settings, etc.)?
If you said “yes” to any of these questions, then a managed cloud solution is likely your best option, in terms of management, cost and security.
In terms of managed cloud solutions, cost and management go hand in hand. In many cases, customers believe that if they don’t have the resources (bandwidth or manpower) to manage a solution on premises then their only option is to use hosted cloud services, which can be extremely costly for companies who do over 20,000 minutes of conferencing per month. This is why Sonexis offers a MSO as an option. Customers can buy the solution, access it through the cloud and we take care of the rest, housing and managing it for you in our facilities. By offering this unique service, customers no longer have to be stuck in expensive, pay-per-use contracts simply because they don’t have the resources to manage an owned solution on premises. With this type of solution, most customers see a return-on-investment within the first year.
For customers who discuss confidential and sensitive information during their conference calls there is a strong need for cloud security, which is something that often makes those same companies uneasy about the cloud. With a MSO, customers know where their server is located and that it is secure within our protected network. Additionally, because the customer owns the solution, only they can access or host conferences on their dedicated server. In a traditional hosted cloud environment, multiple users can be hosting calls on the same server at any one time. With these safeguards, managed cloud solutions allow customers to rest assured that their conferences are safe and secure, even within a cloud environment.
The cloud has a wide range of advantages for consumers and businesses. It has simplified remote accessibility, storage of data and even conferencing, making the lives of the user much easier. The cloud opened up a new door for conferencing and remote collaboration but when it comes to money and security, using a traditional cloud hosted service is likely to be least effective. Using a managed cloud solution can quickly alleviate these troubles and further simplify the customers cloud experience.