Challenges facing Energy & Utility Providers
Energy and Utilities face some daunting challenges when trying to find reliable solutions that improve communication and decrease downtimes, while working with relatively fixed budgets. Considering the ever-advancing technologies and expectations in the industry, companies need the ability to collaborate regularly and conveniently without the cost and time commitment of travel. Additionally, in the event of a major disaster or disruption in service, first responders must have a solid communication plan to reduce recovery times and bring essential services back rapidly. Due to these unique business challenges, finding a reliable, convenient and cost-effective solution, that preserves existing infrastructure investments, can seem impossible.
Sonexis Delivers Investment Protection
When it is necessary to accommodate a new infrastructure due to mergers and acquisitions, any investment in existing equipment must be minimal to make the acquisition cost effective. This can be achieved with a system that is designed to be network and PBX independent, allowing the flexibility for a customizable infrastructure, as needed. Additionally, pay-as-you-go conferencing is a thing of the past. With the Sonexis flagship solution, ConferenceManager™2, energy and utility organizations can eliminate the need for their traditional conferencing service providers. As service-based conferencing costs are increasing at a rapid rate, owning a bridge solution makes it possible to control costs. Sonexis also provides peace of mind as we do not manufacture discontinued products and we deliver perpetual license ownership.
Redundancy and High Availability
Reliable communications tools are absolutely critical to the success of every organization. Energy and Utilities rely on Sonexis solutions to keep their employees, customers and partners in a constant state of communication. When other critical business systems fail, ConferenceManager is the tool enterprises turn to for rapid triage and crisis management. Out of the box, Sonexis delivers protection with server level redundancy with dual power supplies and dual RAID1 hot swappable hard drives.
For an additional layer of protection, ConferenceContinuity™ is a dedicated stand-alone server that integrates with the ConferenceManager platform and provides high availability in a simple, easy to manage package insuring that ConferenceManager will be available for all mission critical conferencing.
Robust Solutions for Disaster Recovery
Meeting recovery time objectives during an outage is key to meeting the needs of customers. In these situations, having the critical conferencing infrastructure available is a must. In the event of a disruption, Sonexis customers can redirect their traffic to a back-up Sonexis Disaster-Recovery Bridge located at the Sonexis Colocation facility, or to a separate customer data center, to maintain full conferencing capabilities. Energy and Utilities need to also account for disruptions caused by breaches in security. The ConferenceManager eliminates these security concerns by sitting behind a corporate firewall to be protected by the same security protocols in place for the rest of the organizations network. With enhanced security, Sonexis gives organizations the confidence that vital corporate information and property are protected from unauthorized access.
Incident Management with Blast Dial
In the event of a service disruption or outage, having the ability to gather an entire group in one call allows for an efficient response to necessary action. With Sonexis Blast Dial, you can quickly initiate an emergency conference and connect with the necessary personnel to respond to the situation at hand. With a reliable conferencing solution there is no longer a need to spend time and valuable resources resolving the issue one department at a time.
With Sonexis, it is easier than ever for Energy and Utility providers to collaborate remotely and share important information as needed.
Many of our energy and utility clients choose: