Sonexis was acquired in 2008 by Compunetix and formed as a wholly owned subsidiary - Sonexis Technology, Inc. As of December 1, 2017 Sonexis has fully merged its activities and employees into Compunetix. This move better positions the Pittsburgh-based company to capitalize on new growth opportunities and emerging technology innovation. There will be zero impact to our operations, in how we service our customers and partners. The Sonexis brand and the ConferenceManager will continue far into the future and is a center piece for our Enterprise conferencing activities for companies of all sizes. [Read more...]
IT help desks are an integral part of any company or business, both internally and customer focused. In times of technical difficulties, employees and customers rely on IT professionals to troubleshoot issues so they can get back to their business as quickly as possible. For those of us who may not be as savvy as our IT counterparts, it is not always easy to explain the issues you are having or for IT help desk professionals to verbally explain and walk you through the troubleshooting process. [Read more...]
Compunetix WebRTC Video Call Center™
In today’s highly connected environment, live assistance on the web is quite common, though it is often lacking in terms of providing a satisfying customer experience. While chat-bots and other automated technologies have improved greatly over the years, they are often too impersonal. As we continue to rely more and more on remote assistance and virtual communication, the standards have changed and people must be confident that this technology can be trusted to be the equivalent to a direct personal encounter. In addition, the remote communications we are having are becoming more complex. From virtual doctor visits to banking, and even insurance, real-time web and video communication must reach beyond institutional walls and into the lives of the customer.
Sonexis was acquired in 2008 by Compunetix and formed as a wholly owned subsidiary - Sonexis Technology, Inc. Beginning in December, Sonexis will fully merge its activities and employees into Compunetix. The move better positions the Pittsburgh-based company to capitalize on new growth opportunities and emerging technology innovation. There will be zero impact to our operations, in how we service our customers and partners. The Sonexis name and the ConferenceManager will continue far into the future and is a center piece for our Enterprise conferencing activities for companies of all sizes. [Read more...]
Solutions for Trading Environments
In financial trading environments, the Sonexis ConferenceManager™2 combines powerful flexibility with a dynamic application suite to provide the most comprehensive solution for quick and reliable communication. As a trading solution, the ConferenceManager2 allows open lines 24/7 for 'round-the-clock' access to trading activities.
Sonexis parent, Compunetix, Inc. just attended this year's Railway Interchange for the first time to showcase our Railway Dispatch Solutions. With over 10,000 attendees, Compunetix was happy to participate with fellow exhibitors and would like to thank everyone who took the time to stop by the booth to chat and learn more about why Compunetix is an up-and-coming leader in the Railway dispatch communications space. [Read more...]
Last week was a challenging and nerve wracking week for residents and businesses in Florida as the looming threat of Hurricane Irma became clearer for specific areas in her path. As many evacuated their homes and businesses, some had no choice but to continue operating under the emergency circumstances. In situations like these, hospitals and the like cannot simply stop what they're doing, evacuate, and pick up where they left off after the damage is done. For the many people who could not be transported from local hospitals, the reality was that they needed to withstand the coming storm and continue business as usual - treating, rehabilitating, and nurturing patients.
EVERGREEN™ - Video Collaboration System
Discover the industry's most functional and flexible multi-point video conferencing system to date...
- Engineered to satisfy the collaboration needs of medium/large enterprises and conferencing service providers.
- System architecture designed to provide the highest quality audio and video experience for each participant and ease-of-use/advanced functionality for hosts.