Have you ever joined a conference call with distracting noise being introduced from a caller’s line? Typically, after the first 5 awkward minutes of the meeting, you finally tell the participant that you are having trouble hearing them over the background noise. Fast-forward another 5 minutes after they have finally figured out how to turn the air conditioning off…the meeting continues.
Conferencing scenarios, such as the one described, are far too commonplace. This is why Compunetix is pleased to announce the development of ADAPTIVE Background Noise Suppression (BNS). Noise suppression technology itself is not new, but in a conferencing atmosphere there is an endless list of variables that complicate its application. For example, applying background noise suppression to ALL participants indiscriminately across an entire a conference call can degrade the overall audio experience of the conference.
The new background noise suppression enhancements, that Compunetix has recently put into development, will automatically detect and filter out the ambient noises that frequently disrupt conferences. The Summit Olympus system software will be modified so that our ADAPTIVE BNS can be provisioned on a conference level and then controlled per participant by operators using the Global Operator Client. Operations will also have a visible indicator for active BNS lines, allowing them to proactively monitor conferences for unparalleled experience.
Watch this blog space for more information on this exciting development such as the release date and release version. Or contact your Compunetix Sales Account Manager to get additional details.